ACS notification wont go away

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There is this ACS application on my phone I don’t know too much about it. However the notification won’t go away I have tried to modify it to delete it and it still does not work. It is creating a solid black large dot in the upper left hand corner of my phone. I have also factory reset the phone numerous times and it still is not working. This issue happened after I changed my number on the cricket network.

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