Android box help needed

Hiya all, as this my 1st post I’d like to say hello😀 I have a few little problems with my mxq 4k box, which I think it needs new update etc, I get problems like app is not responding, wait or ok then can collapse it’s getting more glitches all the time,, I don’t know how to do this and wondered am I on the right forum for help,,I’ve noticed on eBay there like 20 pound, I’d buy a new 1 but cannot get answer regarding if come with apps on box
Thanks for any help

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