Has anyone ever had any luck with getting Asurion to give a grace period? If I had ordered the 128gb model, it would be here in time but that is not enough storage. Obviously I will call them tomorrow but I honestly won’t trust them to not charge me even if they say over the phone that they will grant me a grace period. Unfortunately I don’t have an extra phone to use for a few days.
It’s my understanding that if I don’t send the damaged phone back within the grace period, they will charge me $850. How does that work? Do they add it to my AT&T bill or bill me separately for that?
When I ordered the phone last night, it said it would be delivered by the 13th so I thought I’d have the new one in time to send the damaged one in on time but I tracked it today and they are saying it won’t ship until the 13th-20th.
Its nice that they sent a check but I’m sort of screwed that they didn’t have her phone in stock since now I basically don’t have enough time to get a replacement so that I can send the old one back.
Surely I can’t be the only one who has faced this problem.