Bluetooth pairing

My device pairs successfully and will connect and play music via bluetooth however, when I receive a call or attempt to make a call through the car or even from the handset, my display (on the car) says phone disconnected and the call continues but will not connect to the car. I have checked all the settings that I think may be the issue to no avail. Turned off, on, deleted all devices from the car etc. Please help! Thanks in advance .

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