I have bought 2 new phones with new numbers, changed emails & passwords, & still cannot shake this hacker. They are controlling my phone & make my service go off everyday & have deactivated most of my apps. I have no uninstall option on none of my apps either as there are many strange apps downloaded now including wifi apps. I get strange calls daily saying they got calls from my number & only I use my phone & do not call anyone but family. I am so frustrated & want my privacy.