Factory installed screen protector?

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I bought a Note 10 Plus on ebay. I read that these phones come pre-installed with screen protectors. I noticed a rather significant scratch, so I was going to remove the protector and install a better one. However, when I went to remove it, I couldn’t find any screen protector. Now, I’m panicked because I may now have a permanent large scratch on my phone. If I’d known that there was not factory protector, I would have installed something. I don’t want to have the screen replaced but I have to do something now.
Is it possible that I’m just not finding the screen protector or does my phone not have one because it’s from ebay and even though ti was sold as new, it probably wasn’t?

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