Favourite contacts still don’t ring through on Do Not Disturb (DND) mode

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Hi. I have DND set up on my phone and my wife and daughter’s (who is diabetic) phone numbers starred as favourites in Samsung’s contacts app. I also have the DND settings set to allow Favourite contacts to ring through. When my wife calls me, however, it doesn’t ring at all (zero sound). Does anybody have any suggestions?

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