Galaxy S20 5G AT&T won’t update software

Samsung Galaxy S20 & S20+ & S20 Ultra
I am trying to update the software on my AT&T Galaxy S20 5G, but the device and SmartSwitch on my computer are both saying the latest software is installed. The software version on my phone is the G981USQU1ATCT baseband version, and from the AT&T website I can see that there have been four updates since this version. I have gone through the AT&T recommended troubleshooting steps (ensuring sufficient memory, restarting phone) as well as checking for update using SmartSwitch on my computer.

Do I have any options for updating short of finding a Samsung Care center and having them force an update? There is no licensed care center within 100 miles of my location.


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