so my Galaxy S7 froze like 3 times in a row (phone is 2 years and 6 months old). Just stopped working, restarted and got stuck on Samsung logo. I wiped the cache no difference. I am thinking about factory reset but I want to transfer some data from the phone.
At the moment I can still charge the phone when it’s off (the LED is red indicating it’s charging and the screen shows me the percentage of battery while charging). I want to access the phone externally and move some pictures, perhaps memo’s and chrome tabs if possible. What program do I need? Found something called Dr. Phone. Is it good? Is there any other alternatives?
Thanks for your help.