gmail issue

Samsung Galaxy S10 & S10+
When I started my new job I had to set up a work email and when I use the account on my phone it won’t allow me to access pictures or files that are already saved on my phone.This only happens if I use my work Gmail account my personal account has no issue. I spoke with Verizon, Samsung, and Google and no one seems to be able to help me. I attached an image of the lock that is on the bottom right corner of my screen when I’m using work profile
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