Great sound but poor call quality with Bluetooth headsets!?

I have all of the Samsung TWS headsets,incl Jaybird Vista,and Jabra 85t. I have a question for those that use tws’ buds? I have used a broad range and the music sound quality is pretty much on par however people always complain about the call quality? I never seem to get complaints whilst using the Jabra 85t! Does anyone else notice this as well with tws’ buds? They are all paired with the Note 20 Ultra.

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