Hi there!

Samsung Galaxy Note 20 & Note 20 Ultra
I joined here bc I’m having a problem w my new Galaxy Note 20 ultra 5G and I can’t figure it out. For some reason it won’t open pictures that I receive in messenger. It will show the download arrow and says
"No subject message size 32kb Expires 20:53
Sept. 8." The time and date change, but it always says 32KB. When you tap it the wheel spins, then just goes away. When you view details it says multimedia message, who it came from, etc . I’m not sure why this is happening. I have received other pics from family ( before yesterday) and they came thru fine. It doesn’t matter what type of phone it comes from, IOS or Android, no difference.
Is anyone else having this same issue? Is there a fix for it? Bc it’s very frustrating! I’ve literally had this phone for 3 days.
This issue is making me wonder if I made a big mistake! My last phone was a Note 10+ and I loved it, but this one was free for exchange.

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