How can I restore texts in a Motorola Droid Turbo which didn’t get backed up?

A couple of weeks ago, one of my phones – a Motorola Droid Turbo – suddenly had its old texts, short of two, all disappeared. The Verizon Message+ app was used for texting. Messaging was also installed from the factory, but not used. Oddly, the phone had a pop up after this which asked if I’d like to use Message+ for texting, etc. Most of these messages/texts are very important to me as my Mom had primarily used this phone, and she passed on earlier this year. There are tremendous sentimental reasons for wanting them back.

Between dealing with Verizon tech support, going to Verizon store locations, going to an independent store who sells Verizon, trying out two apps to find any old texts, etc., I’ve gotten nowhere. The only thing I can find when researching online about restoring something like this is how basically, like computers, nothing is ever truly gone/unrecoverable, and that I may need an Android tech or assistance about Android vs phone service/help.

Can someone possibly assist, whether here or give a recommendation who and where I should contact next. I am in Northeastern New Jersey, if I need to bring the phone to someone in person.

Thanks so much in advance…

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