Issues after latest update

I have service through that my s21 ultra has went through the latest update, i no longer get VISUAL voicemail notifications..instead i get the regular voicemail notification…which i can only clear from my pull down tab if i actually go and listen to the voicemail, which is really annoying..ive tried multiple steps that ive seen online which arent working. anyone kno how to get this back to normal? id like to get visual voicemail notifications instead. also, in my contacts…it use to show the letters on the right side of the screen where i cld click it for whatever the name started with. now it only shows dots. and i noticed, i have to press and slide up and down for it to show a letter… but only does at the top of the screen…

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