Just got my Tmobile S21 Ultra. Says simcard locked! Never had this before

So I have a Note 20 Ultra and trying to switch to the S21 Ultra. Everything going smooth but I put the simcard in and it says it’s locked!

I’ve used this sim card on countless Sammy devices and never had this issue before. What’s going on? Trying to get ahold of Tforce but they wont reply and the 800 number long wait.

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