Anyone else have this problem? Any other ideas or suggestions? I have Google and Amazon backup currently but want to get ALL folders/albums to copy from my phone to laptop and hard drive by USB. Sure wish Samsung wasn’t getting rid of the cloud storage! I tested OneDrive but it doesn’t copy over the albums. Just an endless scrolling of all photos and not what I want.
When I plug my hard drive into laptop to backup the gallery, many of the folders/albums I created do not appear. I have 50 plus for easy access. 11 of them didn’t show up at all and only 13 of them show up in the DCIM section including the Camera and Screenshots. I don’t recall this happening before. My only thought is making a new folder/album for all those missing and moving the photos to them. If that doesn’t work, moving them into one that IS showing up.