Moto G5S contacts

Just got a new car. Paired the phone with it OK but it then asked to download contacts. OK’d that, but it fails all the time. I would like contacts on the car because it has voice commands, so could make a phone call by saying "Call Fred".
Lots of people saying that the download is failing because I have made contacts private, so make them visible, but I can’t find an option like this.
Can anyone help with this problem, please?

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