Multiple S21 Ultra issues

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I’m having an issue that I hope someone may have dealt with. I have the S21 Ultra on Verizon prepaid. I originally used my sim from my iPhone. It worked fine other than no WiFi calling. I activated a new sim with Verizon on the phone. After that, my phone was activated but I keep getting a message that it isn’t. I also still have no wifi calling. Most irritating is that I have problems with texts going through. Most media texts will not go. Sometimes straight typed texts won’t go through. I went to the Verizon store and they are clueless. I’ve reset to factory, reset network settings, did a hard restart on the phone, etc. Anyone have any ideas?

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