My phone LG Stylo 5 is not connecting to network

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The phone will connect to wifi but that’s about it. There is an "x" above the bars. I’ve restarted the phone several times, resetted the network settings as well as resetted the phone to factory settings, and nothing has worked. I purchased the phone almost 2 years ago from Best Buy. It was being used in the Caribbean by my mom. A few months ago out of no where this problem happened.

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