Need help understanding VolTE – Carrier canceled me!

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Hey everyone, I had a couple questions. I really don’t know anything about phones. lol

I have a Huawei P10 that I bought off eBay last year for around $180 (unlocked, open-box new). I activated it with my carrier, Net10, and have been using it ever since.

A few days ago, I get a text from them saying my phone is not compatible with VoLTE and I will need to buy a new one that IS compatible before Jan 8 by buying one from them or somewere else. I guess I was sold a P10 from another country? Because this phone SHOULD have it already.

So now I can’t even buy minutes for my phone so I have no phone for 2 days now. 🙁

Is there ANY way to get VoLTE on a phone that doesn’t have it already installed? I’m one that keeps phones for a good 3-4 years, and spending $180 for one is actually a lot for me. I haven’t even had it 1 year. I really don’t want to buy a new one.

Any advice?

Thanks in advance!

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