New Storage from SD Card Not Being Fully Recognized

The storage on my Moto G6 is just about completely full, and in what I thought was a good break, I was actually given a 32 GB SD from someone else. It seemed to fit in the slot perfectly well, and, sure enough, now when I go to the storage settings page, it says only 68% used, and then 63.77 GB used of 64.00 GB Internal Shared Storage and then for SD Card, .96 GB used of 31.04. This would indicate that the process worked.

HOWEVER, whenever I try to add new pictures, or update an app, I get the message that my storage is full. So it’s like my phone knows that this extra storage is there, but won’t let me utilize it! Does anyone here know what might be causing this and how to resolve it? Thank you.

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