Note 9 bluetooth connection to pc

I am able to link my phone to my pc through bluetooth. My phone shows my pc and my pc shows my phone both linked. However when I try to connect my phone, It keeps saying cannot connect. My wifi card is Wifi Adapter, EDUP WiFi 6 Card AX 3000Mbps PCIe Network Card AX200 2.4Ghz/5.8Ghz with Bluetooth 5.0 & Heat Sink Wireless PCI Express Wi-Fi Adapters Dual Band Antenna for Windows 10 64-bit. I have tried clearing the cashe and data from my bluetooth app on my phone in the settings. But nothing seems to be working. Any help would be appreciated. Thank you.

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