Note 9 stuck on start up screen

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Help, i have a Samsung Note 9 SM-N960 which appears to be stuck on start up screen. I put my device on charge and when i went to use it the screen was unresponsive tried a range of different cables and charger hubs to which my device constantly vibrated while plugged in. i am unable to rest the device using the power and volume keys nor can i enter download mode using bixy, power and volume keys, i have also tried this via laptop USB.
Now when i plug any charger into the device it immediately flashes up the start up screen goes black then repeats. i have tried the reset and download mode steps during this loop to no avail. Any suggestions?

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