Notification Badges Not Working

Hi everyone.
I bought a Galaxy S20 a couple of days ago and all set up using the backup from my old Galaxy S7 Edge (ancient I know). Since starting to use it, I’ve noticed that the app notification badges aren’t working for WhatsApp. I’ve been through countless fixes and checked all of the settings and they’re 100% turned on everywhere they possibly could be. The notification comes through as normal and appears in the drag down menu etc, bur the badge does not show on the app icon. Does anyone know of a fix for this? I’ve tried using Nova Launcher also and this did not work. I tried another launcher and it only showed the dot but without the number of notifications, even though it was set to ‘number’ in the settings. It’s driving me insane.

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