Robotic issues

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Is anyone else having this issue? Everytime I make a call the other person will turn "robotic" and then the call fades. Then it comes back to normal, only to have it happen again. Whomever I’m talking to says that my voice does the same thing. I have Verizon as a carrier and live in Western Pennsylvania. My daughter has T-MOBILE and she has the same issue. My friend has Verizon and it happens to her daily also. I went into Verizon but they weren’t very helpful. They did something to make the phone find closer towers but it didn’t help. It’s very frustrating! Anyone else?

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