S21 5g update

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Ok I’m on Verizon
My visual voicemail crapped out after a update early December.

Did the tech support thing for a hour or so no help.

Read about the update issue , swapped to a back up phone .

Have since received 2 more updates to the s21 AND did a full factory reset .

AND still no visual voicemail.

This is very frustrating
I get tons of voicemail. I need VV.

Does anyone have any Answers ?

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