S8 plus- cant receive calls from other networks

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Boost mobile
Samsung S8+
Latest updates
Ongoing 2 months

Calls from 3 other phone networks get an immediate "call cannot be completed as dialed" message. Multiple calls to Boost cannot resolve, no network issuesfound. Small phone drops but never gotten wet.

To me it seems like a Boost network setting issue. Phone has been reset and factory reset multiple times.

Could be physical phone issue. Looking for possible causes before buying new phone

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