After doing the reset, it gave him two options: Restore your apps and data from one of these devices: Galaxy J3 Emerge, last used today"
"Don’t restore, set up device without apps and data"
He chose to restore. However, that was almost 8 hours ago and it still says "Restoring". He had a total of 36 apps on there, so it said anyway, and he used other phones for games and everything else. So why is it taking so long?
Is there anything I can have him try?