Samsung Tab A7: Why can’t I lower my in-call volume

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For some reason, whenever I make a Duo video call, I cannot lower in-call below a certain level. The ‘lowest’ allowed setting is too loud for me as I make the call in a quite room and I would like to keep the sound to the minimum (say 1 or something).
Interestingly I can go to the lowest volume setting for other settings like media, notifications, etc. but not the in-call setting.
How can I fix this issue?

OS: Android 11

Thanks.

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