Saving pictures and videos from kik app to my phone

Why can i no longer save pictures and videos i receive to my phone? When i open to image/video and click on the tick icon at the top right corner to save it it says that ot has been saved but when i go to my gallery there is nothing there, i have tried the app settings and they are all turned on. This problem has only occurred roughly within the last four weeks. Can anyone help please?

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