What I’d like to know, is if anyone has ordered from them, but notbyetbreceived their order?
I placed a pre-order from them August 8th, and they charged me, but I still have not received my order. It still says processing. I tried to email them twice already, and I still have not received any response other than their automated reply emails to check FAQs.
This is ridiculous, and at this point I just want a refund, but even that seems like I have I have to jump through hoops, the first of which, is to wait for my order. But almost 2 months have gone by already, and nothing.
I don’t even know if I’m eligible to file a dispute with PayPal about this, because they charged me as soon as I ordered.
Any insight or advice would be much appreciated. Not sure what other options I have at this point.