Thoughts on the Note 20 and the Samsung Access program

Samsung Galaxy Note 20 & Note 20 Ultra
I noticed an announcement back in June about the launch of Samsung Access, a program combining Samsung Care (extended protection) for your phone, 1 TB of Microsoft OneDrive storage, Microsoft 365, and a trade-in option for future Samsung phones. It is sold as a subscription at a monthly price. At the time, the program was only set up for the S20 series. I was hoping they would have a Note 20 option by the time the pre-order period for the Note 20 arrived, but nothing showed up until just recently. Of course, now I have my Note 20 Ultra, having taken advantage of the trade-in offer and pre-order credits.

The Access program appears to be structured so that you get a new phone at the time you join. I don’t see any practical way (or competitive pricing) for joining with an already-acquired phone.

All-in-all, the program seems a bit convoluted, and with the existing trade-in programs Samsung has been running for the flagship phones over the last several years, Samsung seems to be competing against themselves in a way with Access. As for the timing of when they introduced Access for the S20, I guess I could pass that off as the program just getting started. But when they missed the launch of the Note 20 series by about 6 weeks, it seems like two different divisions of Samsung, where the left hand doesn’t know what the right hand is doing.

Of course, there could be more to this that I’m not aware of, or I’m missing something else entirely.

Any other thoughts out there?


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