Unlocking TMobile branded Note

Samsung Galaxy Note 20 & Note 20 Ultra
Does anyone know how to have a T-Mobile branded phone that was purchased on samsung.com?

TMobile is clueless as to how I can have it unlocked since it wasn’t purchase directly through them but it is a T-Mobile branded phone.

I keep getting a message when I try to unlock it through the settings, I keep getting the message "your phone isn’t eligible reason 132"

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