Videos wont play in Hangouts

Our family has been sharing videos on Hangouts for years. Recently, when we click on a video we all get the message "video can’t be played". After that, the phone has to be re-started. We all have Pixel 5 phones with the latest Android update. We cleared hangouts cache, and even tried uninstalling and reinstalling the app, but it doesn’t seem to help. Ideas?

Sharing is caring!

Leave a Reply