Why can’t I see a preview of my texts, and respond, and the top of my screen while working?

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I just switched from a Note 10+ to a Note 20 Ultra. On the 10+ I would get a notification box on the top of my screen when I’d get a text message that I could read, expand by pulling down, and even type a quick reply without leaving what I was working on. With the Note 20 Ultra a get a small blue message symbol with 1 or 2 words, and I can’t see the rest of the message or respond to it without stopping my works switching apps/screens completely… which is useless. How do I switch the views back?! HELP!

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