Why can’t I see my phone photos on my PC?

I’m trying to transfer photos from my Samsung Galaxy S21 Ultra to my PC. This is my first time doing so with the S21, but I have done it many times with the S7 and S9+. I plug the phone into the computer using a USB cable (one that I have used for this before, so I know it works), and make sure the USB settings on my phone are set to file transfer. I can see my phone and open it’s file structure with my file explorer, but when I open the photos folder (Internal Storage/DCIM/Camera), it says the folder is empty. But I can see the 5600 pictures and videos on my phone, just not on the computer. I have tried searching a photo file name, and as far as my explorer is concerned, that file is not on my phone’s internal memory. Any suggestions?

Sharing is caring!

Leave a Reply