Why can’t I see my phone photos on my PC?

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I’m trying to transfer photos from my Samsung Galaxy S21 Ultra to my PC. This is my first time doing so with the S21, but I have done it many times with the S7 and S9+. I plug the phone into the computer using a USB cable (one that I have used for this before, so I know it works), and make sure the USB settings on my phone are set to file transfer. I can see my phone and open it’s file structure with my file explorer, but when I open the photos folder (Internal Storage/DCIM/Camera), it says the folder is empty. But I can see the 5600 pictures and videos on my phone, just not on the computer. I have tried searching a photo file name, and as far as my explorer is concerned, that file is not on my phone’s internal memory. Any suggestions?

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