Why can’t I update Android software via mobile data?

I don’t have access to Wi-Fi. I have to update my software which has constantly stated in the notification bar waiting for wi-fi network. I want to use data to do the update, i even enabled the toggle to use mobile data when Wi-Fi is not available….it is not working.
I have contacted AT&T and no help there. I even paid for Wi-Fi hotspot…. This did not work.
My phone is a Phoenix 5.

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