Why does my S21+ have a grid?

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I broke the screen on my S21+, I had a warranty so samsung gave me a new one. The issue is before my home screen was completely customizable, no grids. I could also pinch the screen and resize my apps. But with this new -identical phone I cant? It’s my same exact phone. I’m confused as all heck right now. I made sure all the updates were in place. What am I missing??? 🤯😵*💫

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