Why is my Hotspot turning off my data

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I have an LG Aristo 2 and I’m with MetroPCS ..there is a message that keeps popping up, (T-Mobile unexpectedly stopping) that I can’t get rid of.. I updated all my apps. my internet works just fine and I don’t lose connection until I turn on my hotspot. as soon as I turn on my Hotspot I lose connection like every 30seconds to a minute and it won’t let me stay connected to anything. I’ve went as far as doing the factory data reset, network reset, settings and app reset and I called customer support they filled tickets out nobody’s gave me any answers or no help

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