WiFi calling on unlocked ATT S10+

Samsung Galaxy S10 & S10+
I bought an S10+ from Best Buy on sale and traded in my S6. The phone is registered on AT&T. I was trying to use WiFi calling in a house with particularly bad cell signal and couldn’t get it to work. Couldn’t even find the proper buttons to push. Just missing even though the app was installed.

After 2 hours with AT&T and Samsung support, it was determined that WiFi calling doesn’t work on an unlocked phone and things I’ve read on these boards seem to support that.

Does anyone know how to get WiFi calling working in this environment because my house has a very bad cell signal problem?



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